Privacy

Rue Alder Automations ("we", "our", or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information

When you fill out forms, schedule a consultation, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Any information you voluntarily provide

Usage Information

We may automatically collect certain information about how you interact with our website, including:

  • IP address

  • Browser type

  • Pages visited

  • Device information

  • Referring websites

This information helps us understand how visitors use our site and improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries or support requests

  • Schedule and manage consultations

  • Provide and improve our services

  • Communicate updates or relevant information

  • Improve website performance and user experience

  • Comply with legal obligations

We do not sell your personal information.

3. Third-Party Services

We may use trusted third-party services to operate our business and website, including tools for:

  • Scheduling appointments

  • Website hosting

  • Analytics

  • Email communication

  • Customer relationship management

These providers may have access to information only as necessary to perform their services.

Examples may include services like:

  • Squarespace

  • Acuity Scheduling

  • Email platforms

  • Analytics tools

Each third party maintains their own privacy policies.

4. AI & Automation Services

Our services may include automated messaging systems, AI assistants, and customer communication tools.

When clients use these systems, customer interactions may be processed through third-party AI and automation platforms. These platforms process information solely for the purpose of providing the requested service.

Clients are responsible for ensuring they comply with applicable privacy laws when using automation tools with their own customers.

5. Data Security

We take reasonable steps to protect your information using appropriate technical and organizational safeguards.

However, no online system can guarantee absolute security. By using our services, you acknowledge this risk.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent for communications

To request any of these actions, please contact us using the information below.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Rue Alder Automations
Spokane, WA
Email: automations@ruealder.com
Phone: +1 (509) 416-6022