Terms of Service

1. Services

Rue Alder Automations provides automation and AI-based systems designed to help businesses manage customer communication, scheduling, and operational workflows.

Services may include:

  • AI receptionist systems

  • Automated messaging systems

  • customer communication automation

  • appointment or reservation integrations

  • automation consulting

Specific services will be outlined in client agreements or proposals.

2. Use of Website

You agree to use this website only for lawful purposes.

You may not:

  • Attempt to interfere with the operation of the website

  • Attempt to gain unauthorized access to systems or data

  • Use the site for fraudulent purposes

  • Copy or distribute site content without permission

3. Consultations

Consultations provided through our website or scheduling system are informational and intended to help determine whether our services are a good fit.

Scheduling a consultation does not create a client relationship unless a service agreement is signed.

4. Client Responsibilities

Clients using our automation systems are responsible for:

  • Ensuring compliance with applicable communication laws

  • Obtaining consent where required for messaging

  • Providing accurate business information used in automation systems

  • Properly managing their customer data

Rue Alder Automations is not responsible for how clients use the systems provided.

5. Third-Party Platforms

Our services may rely on third-party platforms such as scheduling software, communication tools, AI systems, and other integrations.

We are not responsible for outages, service interruptions, or policy changes made by these third-party providers.

6. Payments

Service pricing and payment terms will be defined in client agreements.

Failure to make required payments may result in suspension or termination of services.

7. Intellectual Property

All website content, branding, and materials provided by Rue Alder Automations remain the intellectual property of the company unless otherwise agreed in writing.

Clients retain ownership of their business data and content.

8. Limitation of Liability

To the fullest extent permitted by law, Rue Alder Automations shall not be liable for:

  • indirect or incidental damages

  • lost profits or revenue

  • service interruptions caused by third parties

  • business losses resulting from automation use

Our total liability will not exceed the amount paid for services within the preceding 3 months.

9. Termination

We reserve the right to suspend or terminate services if:

  • these Terms are violated

  • services are misused

  • payment obligations are not met

Clients may also terminate services according to the terms of their service agreement.

10. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

Continued use of our services indicates acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Washington, United States.

12. Contact

If you have questions regarding these Terms, contact:

Rue Alder Automations
Spokane, WA
Email: automations@ruealder.com
Phone: +1 (509) 416-6022